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Business Process Management

Business Process Management is a discipline that shapes the entire structure and process organization on the long term, and optimally implements methodical business requirements in detail.

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Companies around the world are facing today’s volatile business environment and the implications of new technologies: cloud computing, software-as-a-service, analytics etc. in their business.

What we do for you? We develop process-based governance and assets enabling the right focus, helping decide where to innovate and what not to change. Through the “process of process management".

We then drive this to execution—aligning technologies, mobilizing people through change management and making rapid adjustments to both.

Why BPM? 

A change in business strategy usually also results in a change in business processes. Processes are comparable to the "nervous system" of a company. The execution of these processes is what makes business possible. We have to do the right things smart, fast, flexible, efficient and cost-effective. The professionalization of the business processes management is thus indispensable. The success is not adhoc deductible and measurable in the short term, but it distinguishes itself in the medium and long term.


Advantages of BPM

Improved Agility 

Increased Revenue

Reduced Costs

Improved Quality

Higher Customer Satisfaction

Higher Motivation


As a strategic fit for your organisation’s transformation, our BPM platform provides the technical capability for implementing incremental and targeted improvements, allowing claims organisations to address process bottlenecks, lower costs and speed up their service delivery.

The structured approach for managing and controlling company business processes and performance


Roles and Responsibilities, Business Process Understanding, Segregation and Controls


Key Performance Measurement, System Implementation, System Evaluation and Selection


Policies, Procedures and Reporting, System Audit and Review, Business Process Re-engineering

We created each tool, framework, and accelerator with a specific theme and philosophy to help your business grow in each of the above areas – not just for the sake of technology. Backed by our proven methodology and deep industry experience.

The structured approach for managing and controlling company business processes and performance. Our End-to-End BPM services:

Business Process Management Services

Business Process Design and Implementation

Functional and Automated BPM Testing

Enterprise Process Architecture

Process Design, Modeling and Prototyping

BPM Services Implementation Steps:

1. Process analysis and modelling (AS-IS)

2. Process standardization (TO-BE)

3. Process improvement and optimization (TO-BE) - Lean and SixSigma: reduce/eliminate waste and process variation

4. Implementation of new IS based on process drivers

5. Implementation of ESB for system integrations

6. Application development (based on dedicated BPMS)

7. Process automation


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For urgent matters please contact us at +40 364 413 100



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Cluj-Napoca 19-21 Constanta Street Phone: +40 264 406 460
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