Transforming the User Experience
The ever-changing demands of modern consumers are putting pressure on telecommunications and media businesses to rise to the challenge of the new digital age.
With a strategic focus on digital, NTT DATA is ready to assist companies in expanding their virtual bandwidth, by providing world-class telco, media and entertainment consulting services for the modern age.
We have the skills and expertise
NTT DATA was founded as a telecommunications company in Japan in the 1950s, and has a proven track record of supporting businesses in the industry.
We possess the skills and expertise required to develop cutting-edge, custom digital solutions that enhance the consumer experience and synchronize the brand image across multiple channels. We aid in mitigating cybersecurity risks, automating processes, and embracing concepts like AI, augmented reality and VR.
Industry Solutions
Telecomunications
Embedded Technologies
Pioneering new technologies and reshaping the way we live by making things easier to track and manage.
Telecomunications
Consulting Services
IT integration and consulting services that meet specific business needs and drive long-term growth.
Telecomunications
SAP Services and Support
We deliver business-critical SAP applications for leaders within the telco industry in highly complex projects.
Telecomunications
Application Services
Unlock your potential with end-to-end applications: app development, modernization, management, QA & testing.
Telecomunications
Customer Experience Services
Digital solutions that meet the needs of the modern customer and elevate the user experience across channels.
Telecomunications
Clarvision Business Suite
Smart solutions that enhance your company performance through flexible frameworks and simplified processes.
Telecomunications
Technology Services
State-of-the-art technology services to future-proof your business and create a better customer experience.
CASE STUDY: Global Telco Operator
80% processing time reduction elevating the inbound payment process.
The client needed to shorten the refund/guarantee claim cycles while the client eligibility is properly verified.
Goals
- Processes optimization and digitalization of the inbound process.
- Increase customer satisfaction.
Results
- Increased reporting speed by +37% and accuracy for the process by 98% error elimination.
- Increased customer experience through improved servicing time and exponentially lower the number of processing errors.
Latest News
Cloud & IT Infrastructure
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Financial Services and Insurance
NTT DATA Insurtech Global Outlook 2024
About us
NTT DATA Ushers in a New Era
How can we help you
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