A 360-Degree Customer Experience | NTT DATA

Customer Experience

A 360-Degree Customer Experience

Tailored digital solutions that meet the needs of the modern customer and elevate the user experience across channels and devices

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A digitally focused Customer Experience

Building customer loyalty in the digital age is both a challenge and an opportunity for any business, as user expectations are always evolving.

As an innovator, NTT DATA is your partner on the way to reimagine your customer experience, through personalized solutions that meet and exceed modern expectations.

With a customer approach in mind, human-centric technologies and certified methodologies, we help you understand and predict consumer behavior to transform the user experience.

We focus on

Customer Experience

Customer-Supplier Relationship Management

Leverage modern technologies to improve communication, ensure transparency and security, and build customer loyalty.

Customer Experience

Mobility & User Experience

Provide frictionless customer engagement across platforms and devices for a 360-degree user experience.

Customer Experience

Mobile Apps

Keep up with ever-evolving customer needs by providing a seamless mobile experience and offering on-the-go support.

Customer Experience

Web Portals & Digital Automation

Keep an open line of communication through optimized and secure web portals supporting multichannel digital messaging.

Customer Experience

Employee Experience

Streamline employee processes: onboarding, auditing and reporting. Provide Salesforce, SAP or Clarvision CRM support.

What people say about us

NTT DATA Romania is a reliable partner that has been with us in digitizing the experiences offered to our customers in the interaction with Enel's website: www.enel.ro.

We admired NTT DATA's speed of solving the project's challenges and constant support. Now, our customers receive personalized offers and can make online purchases, from the comfort of their homes.

Irene Braicu
ICT Staff & Services Manager, Enel Romania

How can we help you

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