SAP Services and Solutions - NTT DATA Romania
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SAP Services and Solutions

Benefit from our strong local market expertise and long-term experience as nearshore SAP partner to guarantee the success within your SAP projects

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Overview

High quality SAP Systems and their ongoing operation require both IT and SAP know-how as well as a high technical competence. The cooperation between SAP partners or system integrators and an outsourcing service supplier represent a low-cost and highly competitive constellation. NTT DATA has longstanding experience of the SAP environment for German and international customers. Even for complex projects, we deliver the right IT experts on time, within the required quality and within budget.

Our approach

Our nearshoring teams work remotely and on client demand, onsite for limited time periods. The common approach is to set up teams which are firmly dedicated to a certain client. As an alternative we offer also shared services collaboration models. In terms of support services our offer includes 24/7 as well as on-call duty models. The definition of service level agreements is based on the requirements of your critical systems. Thus you ensure the continuity of your business processes and the proper operation of your systems.

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SAP Development Services
The long years of close collaboration with Western European SAP partner companies enable NTT DATA to provide support for SAP-based application development. In particular, we have an extensive expertise in the creation of extensions and add-ons to SAP standard logistics applications such as SD, MM, SRM, TM, WM/EWM etc. as well as developments for SAP HCM and SAP BI/BW. Provided also the cooperation with the leading SAP partners for code security and code quality, we have the required know-how to develop safe and high-quality SAP applications. For SAP add-on manufacturers, we are developing products on the SAP Cloud Platform with modern interfaces to SAP ERP and SuccessFactors, using new technologies i.e. SAP Fiori/UI5 with JAVA back-end. We have been working with remotely distributed teams using agile development methods for many years
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SAP Application Management Services
Over many years NTT DATA has been conducting 1st, 2nd and 3rd level SAP application support on behalf of Western European SAP partner companies. In a large number of projects we provide our support services 24/7, in German, English and Romanian language. Provided support is ITIL-compliant, using the SAP Solution Manager or another tool used by the customer. As a rule, our support teams process Service Requests, Incidents and Change Requests. Highly experienced SAP consultants are involved in the processing of change requests.Our work particularly focuses on the maintenance of enterprise-critical SAP logistics applications within the automotive and manufacturing industries. In these large-scale support projects our teams are heavily involved in conducting ITIL-compliant service, incident, problem, knowledge and change request management.With our ISO 27001 certification and successfully completed audits conducted by the OEMs, we meet the high standards of the automotive industry in regards to quality and safety requirements.
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SAP Basis Support
NTT DATA provides SAP Basis services for hosted or on premise SAP installations of end-customers. Our SAP Basis services include the installation and maintenance of SAP systems. If our client is also a SAP Hosting provider and therefore responsible for the operation of the end-clients' system, we also offer support regarding operational processes. We are ourselves SAP users and currently internally operate approximately 30 SAP systems.As a SAP All-in-one partner in Romania, our SAP Basis team supports SAP implementations of our Romanian end-customers. SAP HANA migration and upgrade projects are a significant part of our service portfolio.
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SAP Consulting
Within the Romanian market NTT DATA is known as a solution provider for customers with focus on discrete manufacturing. On behalf of SAP Romania we, as a certified SAP All-in-One partner, distribute SAP licenses and support SAP customers in the implementation, maintenance, support and further development of SAP installations. NTT DATA is the first certified partner of SAP Romania to implement SAP SuccessFactors. As nearshore service partner of many western-European SAP partner companies, NTT DATA is a further preferred cooperation partner for the SAP Group regarding the rollout of SAP ERP solutions in Romania.
SAP Solutions
SAP is the market leader in enterprise applications. Based on its over 40 years’ experience of working with the world’s most progressive organizations, SAP leads the way to innovation and digital transformation. SAP products cover Analytics, Content and Collaboration, Customer Relationship Management, Data Management, Enterprise Management, Financial Management, Human Capital Management, Product Lifecycle Management, Supply Chain Management, Supplier Relationship Management and Technology Platform.

Facts about NTT DATA in Romania

 
  • First authorized SAP SuccessFactors Partner in Romania
  • SAP Value Added Reseller and SAP Nearshore Partner for SAP in Romania since 2009 
  • SAP Preferred Supplier in Germany since 2010 
  • SAP Service Partner since 2011
  • SAP Competence Center with own SAP HANA infrastructure and company-wide used SAP ERP and SAP SuccessFactors installation.
  • Partner of local universities within the area of Computer Science, supporting German-speaking study programs by placing educational focus on SAP development
  • Conducting internal SAP Academies and including certification for IT graduates and experienced developers with focus on: SAP development, SAP Basis, SAP BI

NTT DATA is the first authorized SAP SuccessFactors partner & the first SAP S/4HANA implementor in Romania since 2016 in Central and Eastern Europe

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Romania

Cluj-Napoca 19-21 Constanta Street Phone: +40 264 406 460

Romania

Bucharest 6-6A Vitan Street Phone: +40 264 406 460

Romania

Sibiu 27 Hipodromului Street/ 35D Oituz Street Phone: +40 264 406 460

Romania

Brasov 3 Kogalniceanu Bd. Phone: +40 264 406 460

Romania

Timisoara 10A Coriolan Brediceanu Street/ UBC 2, 9 Antenei Boulevard Phone: +40 264 406 460

Romania

Iasi United Business Center, 5C Palas Street Phone: +40 264 406 460

Romania

Novi Sad Str. Grckoskolska Nr. 2 Phone: +381 63 1352225