At NTT DATA we help our customers build their systems in a cost-effective manner, by involving our expertise and resources. We contribute to our customers' business success as we understand their needs and expectations.
The journey towards digital banking has just begun and requires a great deal of innovative thinking. Very important is the ability to simplify interactions with customers and manage to anticipate their expectations. The banking sector is currently experiencing a real challenge: adapting to its sophisticated customers, who are choosing their banking partner based on the multichannel model, which allows them to access services without barriers, without delays and at a maximum level of security. We are experiencing a paradigm shift in the classical approach due to fast-growing channels such as the internet or mobile devices.