NTT DATA offers you complimentary access to the new Gartner® Predicts 2024: CSP Technology Predictions and Strategies. This gives vital insights on technology predictions, important trends and strategies that are key to CSP transformation from Telco to TechCo.
The study identifies many different factors involved in successful technology adoption. CIOs are advised to ensure cultural alignment is a major priority, and that changes flow right across the business, reaching beyond the technology department. 5 major contributing factors are highlighted in the study: need for enhanced SW engineering in-house; rise of Techno-Nationalism; impact of AI/ML; cloud-native adoption; and the need for a cost-management approach to make transformation affordable.
One of the most dramatic aspects of the study is analysis of rapid changes in the enterprise skills landscape due to AI and ML. Past automation has led to the loss of low skill jobs but today we see innovation and other high skill activities also potentially becoming redundant. The skills obsolescence map provided by Gartner® helps CIOs to plan how (and also when) to manage the changeover in skills they require, without unwanted disruption.