Transforming the User Experience
The ever-changing demands of modern consumers are putting pressure on telecommunications and media businesses to rise to the challenge of the new digital age.
With a strategic focus on digital, NTT DATA is ready to assist companies in expanding their virtual bandwidth, by providing world-class telco, media and entertainment consulting services for the modern age.
We have the skills and expertise
NTT DATA was founded as a telecommunications company in Japan in the 1950s, and has a proven track record of supporting businesses in the industry.
We possess the skills and expertise required to develop cutting-edge, custom digital solutions that enhance the consumer experience and synchronize the brand image across multiple channels. We aid in mitigating cybersecurity risks, automating processes, and embracing concepts like AI, augmented reality and VR.
Selected Solutions
Asset Based Solutions
Syntphony
The most valuable Product Composable Platform. Syntphony is NTT DATA's platform of technological assets created for the implementation and development of strategy and business growth based on assets.
Asset Based Solutions
Syntphony Intelligent Automation
It is the intelligent automation platform that transforms business processes and maximises the value of people, processes and technology and puts them where they do the most to achieve business goals.
CASE STUDY: Global Telco Operator
80% processing time reduction elevating the inbound payment process.
The client needed to shorten the refund/guarantee claim cycles while the client eligibility is properly verified.
Goals
- Processes optimization and digitalization of the inbound process.
- Increase customer satisfaction.
Results
- Increased reporting speed by +37% and accuracy for the process by 98% error elimination.
- Increased customer experience through improved servicing time and exponentially lower the number of processing errors.
Telco, Media and Entertainment
Join NTT DATA at Mobile World Congress
Today’s connections create the future.
Discover moreLatest Insights
Press Release
NTT DATA Completes Acquisition of Niveus Solutions
The acquisition of this premier cloud-engineering company strengthens our position as a leading provider of Google Cloud solutions globally.
About us
NTT DATA Technology Foresight 2025
Technology patterns that will become business realities.
How can we help you
Get in touch